Terms & Wavier
By accessing Studio Society’s website, booking classes, or participating in any of our services (collectively, the “Services”), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Services.
Bookings & Payments:
All classes, memberships, and packages must be booked and paid for in advance through our approved booking system. Purchases are non-refundable unless otherwise stated. Expiration dates for packages or passes are firm and cannot be extended.
Check In:
If this is your first time visiting the studio, please arrive at least 10 minutes prior to class to complete any necessary paperwork, meet your instructor, and become familiar with our equipment and studio layout.
Late Policy:
Clients are expected to arrive on time. If you are running more than 5 minutes late, please contact us via email to hold your spot. If you have not arrived 5 minutes after the start of class, you will be considered a “no show”. Instructors reserve the right to deny entry to late arrivals to maintain class flow and ensure safety.
Reservation & Cancellations
To reserve a spot, clients must have a valid membership or credit package on file. Reservations can be made via the Studio Society app or website.
Cancellations must be made at least 6 hours in advance to avoid losing your credit or incurring a late cancel fee.
Cancellations within 6 hours of class start time will result in the forfeiture of the class credit. For unlimited memberships and Two-Week Teaser packages, a $15 late cancel fee will apply.
No-show will also incur a $15 fee for unlimited and teaser memberships. Private session canceled withing 12 hours will be fully charge or deducted from your package.
Waitlist Policy:
Clients must have a valid credit to join the waitlist. If added from the waitlist into class, the cancellations policy applies. If a client is not moved off the waitlist the credit remains in their account for future use.
Studio Society Policies
Please arrive on time; late arrivals may not be permitted for safety reasons.
Proper attire must be worn during all sessions.
Cell phones must be silenced in the studio.
Studio Society reserves the right to refuse service to anyone who disrupts the safe and respectful environment of the studio.
Membership Terms:
All Studio Society memberships require a minimum three-month commitment, unless otherwise noted. After the initial term, memberships automatically review on a month-to month basis unless canceled with appropriate notice.
To cancel your membership, you must submit a written notice at least 30 days in advance, sent via email to studiosocietybrookings@gmail.com. A cancellations form is also available on our website for your convenience. No Exceptions will be made for cancellations submitted with less than 30 days’ notice. Your final payment will be processed if notice is not provided within this time frame. This policy ensures compliance with applicable consumer contract laws and supports fair and consistent membership management.
By enrolling, you authorize Studio Society, LLC to charge your account monthly for membership dues and any applicable fees (e.g., late cancellations).
Guest Pass Terms:
Members who hold the membership with 1 Guest Pass per month for friends new to Studio Society. To book, add them via your account and add their email to confirm their reservation. Late Cancellations policy applies.
Returns, Exchanges, & Refunds:
All sales are final. No refunds.
Class credits, memberships, private group sessions, and merchandise are non-transferable and non-refundable.
Credit and packages cannot be extended past their expirations date. Purchases cannot be shared between clients.
Liability Waiver
By attending classes or using the Services at Studio Society, you acknowledge and agree to the following:
I understand that participation in Pilates, fitness, or wellness activities involves inherent physical risks, including but not limited to muscle strain, falls, equipment malfunction, or other injuries. I voluntarily assume full responsibility for any risks, injuries, or damages that may occur as a result of participation.
I confirm that I am in good physical health and have no medical conditions that would prevent safe participation in exercise. I agree to consult with a physician prior to beginning any fitness program if necessary.
I hereby release, waive, and discharge Studio Society, its owners, instructors, employees, and affiliates from any and all claims, demands, or causes of action arising out of my participation in classes or use of Services, including those caused by negligence.
I acknowledge that Studio Society is not responsible for loss, theft, or damage to personal property while on the premises.
I consent to Studio Society using photos or videos taken during classes for promotional purposes. If I do not wish to be photographed or recorded, I will notify the instructor prior to class.
I have read and fully understand this Liability Waiver. I voluntarily agree to its terms and acknowledge that by signing, I am giving up certain legal rights.
Terms & Conditions
All sessions are 45 minutes in length. Classes and private sessions are non-transferable, non-refundable, an expire as outlines in the purchased package. Private sessions require a 12-hour cancellation. Failure to cancel will result in a full charge.
Clients are responsible for managing their own reservation and cancellations through the app or website.
Studio Society reserves the right to update these Terms & Conditions at any time. Any changes will be posted on our website and effective immediately upon posting.
All communication, including notices and updates, will be provided electronically and are considered legally binding.
It is recommended to consult with a physician prior to beginning any exercise program. Any pain or discomfort experienced during class should be addressed by stopping exercise and seeking medical attention.
By participating in services provided by Studio Society, LLC, you acknowledge and agree to all of the above terms and conditions.